Policies Guidelines

Cswarn Technology ® (“we”, “us”, or “our”) is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, store, disclose, and protect your data when you use our websites, WordPress plugins, SaaS tools, services, and related products (collectively, “Services”).

General Policy

• All sales of digital products, plugins, license keys, white label packages, and affiliate plans by Cswarn Technology ® are final and non-refundable.
• All purchases are final; no refunds.

Acceptance of Terms

By accessing, using, or purchasing from any Cswarn Technology ® website, plugin, SaaS, marketplace, or related service (“Services”), you (“user”, “client”, or “buyer”) agree to these Terms & Conditions, our Privacy Policy, and any applicable addendums or program rules. If you do not accept these terms, you must not use our Services.

Copyright & Intellectual Property

• All plugins, code, designs, text, images, logos, documentation, and other digital content provided by Cswarn Technology ® are the exclusive intellectual property of Cswarn Technology ®.
• No user, client, affiliate, or partner is permitted to copy, modify, distribute, publish, or reverse engineer any part of our software, codebase, or branding—except with prior written consent.

We specialize in delivering high-quality SaaS platforms, digital tools, software plugins, and cloud-based services to customers across India and overseas. Because all our offerings are digital and technology-driven, there is no physical shipping involved. This Shipping & Delivery Policy explains how and when customers receive access to our digital services once payment is completed.

Support Channels & Availability

• Cswarn Technology ® provides customer support through email (info@cswarntechnology.co.in), official helpdesk portal, and, where available, chat.
• Standard support hours are 10:00 AM to 7:00 PM (IST), Monday to Saturday (excluding Indian public holidays).
• Support outside business hours may be provided at the company’s discretion or for urgent/critical issues.

General Terms

• By participating in any Cswarn Technology ® affiliate or white label program (“Program”), you (“Partner”) agree to abide by all company policies, program rules, and the law of India.
• Cswarn Technology ® reserves the right to accept, reject, suspend, or terminate any affiliate/white label application or partnership at its sole discretion, without explanation.

Project Initiation & Advance Payment

• All custom IT, software development, SaaS, website, or integration projects require a minimum advance payment as agreed in the official proposal or invoice.
• Work on any project will commence only after receipt of the agreed advance payment and signed agreement/confirmation (by email, WhatsApp, or company CRM).

Commercial Terms for Custom Projects

• Custom projects require agreed advance and milestone payments. Work, deployment, support or handover may be paused while any due payment remains outstanding.
• Final source code, production credentials, migration and ownership rights are released only after all applicable project dues are paid in full.
• Cswarn Technology may use employees, consultants, specialist resources, partner teams and authorised service providers under its supervision and quality controls.

Ownership & Intellectual Property

• All plugins, software, code, designs, documentation, trademarks, and digital content listed or sold on the Cswarn Technology ® marketplace are exclusively owned by Cswarn Technology ® and protected under Indian copyright and IT law.
• Unauthorized copying, redistribution, resale, rebranding, reverse engineering, or sublicensing of any Cswarn Technology ® product is strictly prohibited.