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Policies Guidelines

Our policies are designed to ensure transparency, efficiency, and user satisfaction while adhering to international standards.

Privacy Policy

Cswarn Technology ® (“we”, “us”, or “our”) is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, store, disclose, and protect your data when you use our websites, WordPress plugins, SaaS tools, services, and related products (collectively, “Services”).

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Refund Policy

General Policy

  • All sales of digital products, plugins, license keys, white label packages, and affiliate plans by Cswarn Technology ® are final and non-refundable.
  • All purchases are final; no refunds.
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Terms Condition

Acceptance of Terms

By accessing, using, or purchasing from any Cswarn Technology ® website, plugin, SaaS, marketplace, or related service (“Services”), you (“user”, “client”, or “buyer”) agree to these Terms & Conditions, our Privacy Policy, and any applicable addendums or program rules. If you do not accept these terms, you must not use our Services.

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IPR & Legal Policy

Copyright & Intellectual Property

  • All plugins, code, designs, text, images, logos, documentation, and other digital content provided by Cswarn Technology ® are the exclusive intellectual property of Cswarn Technology ®.
  • No user, client, affiliate, or partner is permitted to copy, modify, distribute, publish, or reverse engineer any part of our software, codebase, or branding—except with prior written consent.
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Shipping & Delivery Policy

We specialize in delivering high-quality SaaS platforms, digital tools, software plugins, and cloud-based services to customers across India and overseas. Because all our offerings are digital and technology-driven, there is no physical shipping involved. This Shipping & Delivery Policy explains how and when customers receive access to our digital services once payment is completed.

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Support & Complaint Policy

Support Channels & Availability

  • Cswarn Technology ® provides customer support through email (info@cswarntechnology.co.in), official helpdesk portal, and, where available, chat.
  • Standard support hours are 10:00 AM to 7:00 PM (IST), Monday to Saturday (excluding Indian public holidays).
  • Support outside business hours may be provided at the company’s discretion or for urgent/critical issues.
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Affiliate & White Label Policy

General Terms

  • By participating in any Cswarn Technology ® affiliate or white label program (“Program”), you (“Partner”) agree to abide by all company policies, program rules, and the law of India.
  • Cswarn Technology ® reserves the right to accept, reject, suspend, or terminate any affiliate/white label application or partnership at its sole discretion, without explanation.
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Engagement & Support Policy

Project Initiation & Advance Payment

  • All custom IT, software development, SaaS, website, or integration projects require a minimum advance payment as agreed in the official proposal or invoice.
  • Work on any project will commence only after receipt of the agreed advance payment and signed agreement/confirmation (by email, WhatsApp, or company CRM).
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Marketplace & Plugin Use Policy

Ownership & Intellectual Property

  • All plugins, software, code, designs, documentation, trademarks, and digital content listed or sold on the Cswarn Technology ® marketplace are exclusively owned by Cswarn Technology ® and protected under Indian copyright and IT law.
  • Unauthorized copying, redistribution, resale, rebranding, reverse engineering, or sublicensing of any Cswarn Technology ® product is strictly prohibited.
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